"A bad system will beat a good person every time." — W. Edwards Deming
Jean Cunningham Consulting has planned and facilitated numerous kaizen events for processes in every area beyond manufacturing and product development. Our consultants are master facilitators. A 100% success rate speaks for itself as do the requests for additional facilitations from prior clients.
We will work with event sponsors to develop the kaizen charter including scope, boundaries, objectives, participants, and pre-work. For the event facilitation, we can work events individually or with other team leaders depending on the event scope and company needs.
If a client wishes to develop their own facilitators, we can either coach them or, better yet, allow them to shadow us during an event and learn/practice successful tactics.
In addition to straight forward operational events in processes outside manufacturing (see the lists below), we have experience in more strategic areas such as customer/supplier joint demand planning, pricing, budget processes, and sales effectiveness.
Our ongoing clients typically retain us for strategic planning and facilitation services as they add additional locations to the business process kaizen process.
For clients who need support beyond the kaizen event, we offer assistance in developing a kaizen roadmap and event homework monitoring.
Kaizen Functional Areas
Accounting
Human Resources
Information Technology
Customer Service
Purchasing
Aftermarket Sales and Service
Customer Engineering
Shipping
Receiving
Kaizen Process Areas
ACCOUNTING Accounts
Payable Accounts
Receivable Cash Application Credit Collections Invoicing Close the
Books Reporting Reconciliation Budget Process Pricing Sales
Tax
HUMAN RESOURCES Benefits Hiring and
On-boarding Termination
and Out-boarding Training Requisition
Approval
INFORMATION SYSTEMS Application
Requests Hardware/Software
Management Call Center
Jean Cunningham Consulting has planned and facilitated numerous kaizen events for processes in every area beyond manufacturing and product development. Our consultants are master facilitators. A 100% success rate speaks for itself as do the requests for additional facilitations from prior clients.
If a client wishes to develop their own facilitators, we can either coach them or, better yet, allow them to shadow us during an event and learn/practice successful tactics.
Our ongoing clients typically retain us for strategic planning and facilitation services as they add additional locations to the business process kaizen process.
