Jean Cunningham Consulting is a lean consulting firm. JCC products and services are focused on applying lean waste reduction and process improvement principles to the back office and other functions outside of operations in service, manufacturing, and healthcare firms. We call this "Lean Beyond Manufacturing".
FOCUS The back office includes the company-spanning functions, accounting, IT, and HR as well as other non-operations functions. By creating lean back office environments, these functions not only gain dramatically from lean efficiencies but become willing partners with lean operations. You gain more visual, timely, and accurate information flow and reporting. You raise efficiencies for employee services and create a lean enterprise fully oriented to customer demand, respect for each other, and engaged with continuous process improvement.
EXPERTISE Jean Cunningham Consulting has more practical experience and consistent success with lean back office initiatives than anyone else. JCC consultants have long-term executive experience and lean leadership in lean companies. This combines with in-depth finance, information systems, and lean manufacturing expertise to enable our consultants to provide a wide range of services from leading high-level strategic planning sessions to planning and facilitating process specific kaizen events to sensei roles. A unique set of qualities to help you build a complete lean enterprise.
SOLUTIONS Each client has a unique environment, unique goals, and unique needs. We work directly with clients for client-specific solutions in order to achieve high-impact, sustainable results. Client employees will be exposed to lean philosophies and practices. They, in turn, will be able to apply lean principles to their processes to achieve high-impact, sustainable results. JCC can act solely as advisors, provide hands-on assistance, or lead the project. Our role is usually established by your current lean state and how aggressive you want to be.
Jean Cunningham Consulting is building lean beyond manufacturing one client at a time...
"The best approach is to dig out and eliminate problems where they are assumed not to exist."
— Shigeo Shingo, Toyota Production System author
Solutions
Our products and services will enable you to build the complete lean enterprise. Each is listed below and is linked to a descriptive web page.
Presentations
Introductory, customized, generate understanding and interest Custom Workshops
Public or In-house, customized, simulations, 1-3 days Business Process Kaizens
Planning, facilitation, execution & follow-up IT
Migration
Build a lean IS, optimize ERP, lean IT kaizen