Lean Solutions
Lean Back Office
Have you considered...
| Administration |
| Clerical |
| Maintenance |
| Publishing |
| Safety |
| Supplies |
| Energy Usage |
| Customer
Service |
| Relations |
| Information Flow |
| Quoting |
| New Order Entry |
| Project Mgnt |
| Delivery |
| Post-Sales Support |
Do you have process waste in....
| Research & Development |
| Project Mgmt |
| Prototyping |
| Tools and Software |
| Specifications |
| Marketing |
| Research |
| Promotion |
| Project rollout |
| Customer Database Mgmt |
| Lean Mgmt |
| Sales |
| Call Planning |
| Meeting Planning |
| Presentation Preparation |
What is the "Back Office"?
The lean back office includes every company function outside of operation's production and supply chain areas. These functions are made up of "business processes".
Jean Cunningham Consulting pulls accounting, HR, and IT out of the back office, and gives them special focus because of their cross-functional importance, but that does not reduce the importance of applying lean principles to the numerous other back office areas.
Listed on this page is just a small sampling of top-level processes within back office functions. Each has several underlying components. All have embedded waste that can be identified and extracted by utilizing lean assessments, kaizen events, and other lean tools.
Every company has different needs, goals, and focus areas. Our lean consultants have worked at the executive and departmental levels and know the essential questions to ask and strategies to apply in order to optimize the gains resulting from your lean efforts.
The lean back office includes every company function outside of operation's production and supply chain areas. These functions are made up of "business processes".
Jean Cunningham Consulting pulls accounting, HR, and IT out of the back office, and gives them special focus because of their cross-functional importance, but that does not reduce the importance of applying lean principles to the numerous other back office areas.
Listed on this page is just a small sampling of top-level processes within back office functions. Each has several underlying components. All have embedded waste that can be identified and extracted by utilizing lean assessments, kaizen events, and other lean tools.
Every company has different needs, goals, and focus areas. Our lean consultants have worked at the executive and departmental levels and know the essential questions to ask and strategies to apply in order to optimize the gains resulting from your lean efforts.
